Our Work

VOIP Telephone Invoicing and Contract Management System

This system was developed in order to facilitate the effective management of clients, contracts and invoicing of a VOIP service provider. The platform provides the ability to manage the various products and services that are included in the contract. This includes the ability to maintain the prices as well as the stock quantities on hand.

The staff members of the business are managed within the system and these are then associated as account managers and sales people on the various client contracts. This provides management the ability to determine how staff are performing in terms of sales and management. The application also provides customer relationship management functionalities that track any complaints and client related requests and the status hereof.

Ongoing monthly invoices are generated automatically based on the packages registered to clients. These system allows all the clients invoices can then be sent according to their batch, which can be checked by admin users before being sent.

The system provides the ability to maintain competitor pricing and this together with the clients saving is displayed on the invoice. In addition to the aforementioned functionalities, the application also allows the defining and assign of different user access levels to system user. These levels include: Administrator, Manager and a Clerk. Depending on the role assigned to a user, the system will hide and show the relevant functional areas a user have permission to access.

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